INDIANAPOLIS β Thousands of Indiana residents who paid TurboTax to file their taxes could be in line for some money.
Indiana Attorney General Todd Rokita has finalized a $2.9 million settlement with TurboTax owner Intuit over alleged deceptive advertising practices.
Indiana was one of dozens of states participating in a $141 million settlement involving Intuit. Attorneys general accused Intuit and TurboTax of misleading customers by advertising βfreeβ tax filing services, only to steer them toward paid services. The $2.9 million represents Indianaβs portion of the settlement.
Intuit offered two free versions of TurboTax. One was through the companyβs participation in the IRS Free File Program, which allows taxpayers earning roughly $34,000 and members of the military taxes to file for free. In exchange for Intuitβs participation in the program, the IRS agreed not to compete with Intuit and other companies by creating its own tax prep service.
Intuit also offered TurboTax Free Edition, βfreemiumβ software that was only free to taxpayers who filed βsimple returnsβ as defined by Intuit. But investigators said TurboTax marketed the product aggressively and promoted it as a free service. However, only about a third of U.S. taxpayers were eligible for the βfreeβ service. IRS Free File Products, on the other hand, were free for 70% of taxpayers.
Customers who were eligible for the free service but ended up paying will receive a direct payment of about $30 for each year they were affected from 2016 through 2018, according to the settlement. About 94,000 of the eligible transactions involved Indiana customers, according to the Indiana Attorney Generalβs Office.
A settlement administrator will contact customers to help them retrieve their money. Hoosiers donβt need to take action until the settlement administrator contacts them, according to Rokitaβs office.
Intuit mandated several reforms as part of the settlement, including better disclosures in its advertising.
Indiana gets $2.9 million in TurboTax settlement